1. Introduction

Engines & Gearbox Supplies (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our services.

By using our services or purchasing from us, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following personal information:

• Full name
• Contact details (phone number, email address)
• Delivery address
• Payment details (processed securely via third-party payment providers)
• Order history and transaction details
• Communication records (emails, messages, and inquiries)

We only collect information necessary to process orders and provide services efficiently.

3. How We Use Your Information

Your information may be used for:

• Processing and fulfilling orders
• Arranging delivery and logistics
• Communicating order updates and support
• Verifying payments and preventing fraud
• Improving our services and customer experience
• Legal and regulatory compliance

We do not sell or rent your personal information to third parties.

4. Data Protection & Security

We take reasonable and appropriate measures to protect your personal data from:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

Payment information is handled securely by trusted third-party payment processors. We do not store sensitive banking details on our systems.

5. Sharing of Information

We may share your information only with:

• Courier and logistics partners for delivery purposes
• Payment processing providers for transaction completion
• Service providers assisting in business operations (where necessary)

All third parties are required to handle your data securely and responsibly.

6. Cookies & Tracking

If applicable through our website, we may use cookies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings, though some features may be affected.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and provide services
• Comply with legal and accounting requirements
• Resolve disputes or enforce agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request corrections to inaccurate information
• Request deletion of your data (where legally permissible)
• Object to certain processing activities

To exercise these rights, you may contact us directly.

9. Third-Party Links

Our communications or website may contain links to third-party services. We are not responsible for the privacy practices of these external platforms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect once published or communicated through our official channels.

11. Contact Us

For any questions regarding this Privacy Policy or how your data is handled, please contact our support team with your full details.